12:30 - 13:00
1 November 2019

Keynote 10

Design thinking for a retail world 
Humans are experiential beings; fresh encounters captivate, shiny objects lure and the story matters. eCommerce drives billions of interactions and experiences daily, taking control of your online experience and designing for success is critical to standing out in the world’s most competitive market. 


Chantel Botha
Founder, Brand Love